Web.com Review: Web Hosting Review

Overview

There are few web hosting providers out there with more experience than the aptly named Web.com. Tracing its history back to the days when most people didn’t even have a computer, this 1997-founded outfit was one of the dominant companies during the dot com boom. Maintaining its customer base to this day, Web.com has grown to provide hosting to more than a million subscribers across Canada, Alaska and the United States.

With a lifespan greater than many of its customers, Web.com refuses to retire. Reinventing itself by recruiting the very best talent in the industry, Web.com remains as cutting edge as it was 17 years ago…

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Features

Hosting Plans

Web.com follows the suit of some of its contemporaries by offering a single hosting plan, foregoing the multi-package models that many more modern providers choose to offer. Combining its considerable experience and know-how, Web.com’s single hosting plan addresses the entire market from beginner to veteran.

Brimming with unlimited features including bandwidth, storage and e-mail accounts and a choice between Linux and Windows; Web.com is certainly appeasing both ends of the spectrum. The trick is in building complex tools capable of maintaining the very best websites, but also making them accessible for newcomers to the online game.

Pricing 

Web.com isn’t the cheapest of the hosting providers out there, but it’s far from the most expensive too. Remember that you’re paying for the expertise of a company with more experience in hosting than most of us have in even using the internet. At $11.95 per month, this puts the Web.com package in line with competitive “Premium” packages and it holds its own well. With a raft of unlimited features on offer, the price is more reasonable than it first seems.

Customer Support

The first thing to mention here is that Web.com has dispensed with the online chat functionality and replaced it with the more traditional duo of e-mail and telephone support. Whilst both of these are well staffed and more than thorough, it would be nice to have the more accessible online chat option. Offering a single hosting plan does make the support model a bit less crucial, but the point still stands…

Reliability

Web.com offers one of the very best uptime guarantees on the market, a cool 99.99% which means you’re unlikely to ever notice your site going down. Over a period of years, your site will only ever be down for a period of hours. Not bad. But on top of this, Web.com makes sure that it uses industry-leading Cisco hardware coupled with redundancy diesel generators to ensure almost non-existent risk.

Ease of Use

With so much time and energy spent on honing a single plan, we’d be disappointed with anything other than absolutely perfection. Luckily, we’re very pleased with the outcome and the optimization of this service has been second-to-none. The interface is clean and crisp, navigation is smooth and obvious and the entire service is easily digestible for all skill levels.

Bottom Line

For those who value experience, prestige and reliability; Web.com makes a happy marriage of all three in its hosting plan. It won’t please the very budget-tied and neither will it please the industrial website builders – but Web.com is outstanding value and opportunity for the average website owner.

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