Netfirms Review: Web Hosting Review


Netfirms goes back to the dark days before most of us owned computers. In 1998, this company was founded with the intention of providing small businesses with a way to get online easily and affordably. With more than 15 years to hone the service, Netfirms has established itself as one of the market leaders in its industry. Boasting a wealth of unlimited features on offer to thousands of customers, the Toronto-based firm was one of the very first of its kind and almost certainly the first to offer ad-free hosting. Whether you’re a Canadian-local or you’re a thousand miles away, Netfirms remains one of your very best options.


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Unlimited Storage$175 Advertising Credits
Unlimited Bandwidth UsageFree Website Builder
Unlimited Domains Raw Logs
Unlimited MySQL Databases WordPress, Joomla & Drupal
Unlimited FTP AccountsSpam Filtering
99.99% Uptime GuaranteeVirus Protection


Hosting Plans

Netfirms has split its hosting options into 3 distinct plans, the entry-level of which is called the ‘Plus’ plan. This package can boast unlimited bandwidth and storage, along with a free domain name, site builder and marketing credits. When it comes to entry-level options, this one can certainly hold its own against the competition.

The middle-ground plan upgrades on the ‘Plus’ by offering an additional free domain and an extra 195 MySQL databases – making it a must-have for larger sites. Better still is the premium ‘Business’ plan which can boast premium customer support, 5 free domains, unlimited databases and unlimited FTP accounts. You won’t find many restrictions with this account. The ‘Business’ plan is definitely aimed at eCommerce sites, with its dedicated SSL and vast amount of databases.


Pricing Concerns

All three plans offer great value for money for the consumer, whether you’re an individual building a personal website or a small business selling goods online. The unlimited features available with all plans are enough to justify the prices and you can drive down the prices advertised on the website by entering into a longer contract. You may find yourself bringing that price straight back up again though, with all the additional extras offering at checkout.

Customer Support

The support model running behind Netfirms is an impressive collection of e-mail, telephone and live chat. There’s always somebody on hand to help with your issue, no matter what hour of the day. If you’re a customer with the ‘Business’ plan, you will have access to a premium level of customer support; which offers a dedicated phone line with almost no waiting. Premium customer support is also completely handled by one of Netfirms’ North American offices.


It’s hard to assume that Netfirms offer anything less than perfect service when it has been in business since 1998. Without absolute reliability, this Canadian hosting provider simply wouldn’t have survived this long; but a 99.99% uptime guarantee puts paid to that idea. With more than a million websites online, password protection available and SSL encryption; you can be assured that your website is highly unlikely to ever suffer from performance-related issues.

Ease of Use

The interfaces within the CMS, FTP and control panel offered by Netfirms are all easily mastered. Straightforward categorization and sensible placement of icons meant that we had no trouble at all whilst trialing the software. If you did happen to find yourself at an impasse with a Netfirms product, resolution would simply be a case of calling the 24/7 hotline and being told exactly how to fix your problem.

Bottom Line

With the amassed experience and infrastructure of a company like Netfirms, it’s no surprise that we’re calling them one of the top options available today. The value-for-money partners perfectly with the incredible feature list to offer an outstanding hosting platform, no matter your needs.

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