IX Web Hosting Review: Web Hosting Review

Overview

With half a million websites spread across around 100,000 customers, it’s fair to say that the Ohio-based IX Web Hosting are worth a look. This hosting provider was founded in Columbus and has been trading for almost 15 years, offering economic options stacked against the expensive competition. Having now expanded to provide both budget and premium plans, without sacrificing on value, the company is continuing to go from strength to strength. The monolithic 10,000+ square foot data-center is representative of the operation, with the very best equipment and technology on offer to its customers; partnered with outstanding flexible pricing.

 

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Features

TECHIE FEATURESMARKETING & BONUS FEATURES
Unlimited StorageFree Website Builder
Unlimited Bandwidth UsageAround-the-clock support
Unlimited DomainsRemote FTP Access
Unlimited MySQL Databases99.99% Uptime Guarantee
IX Control PaneleCommerce Support
Unlimited Email Accounts 
International Domains


Hosting Plans

IX Web Hosting offers 3 different packages to its clients, occupying the budget, value and premium fields. The entry-level ‘Expert’ package still has a lot of unlimited features including online storage and usage, but has caps on features like databases (1GB) and e-mail storage (2GB). The ‘Business Plan’ package increases these limits slightly but the ‘Unlimited Pro’ option is the true king; removing caps on almost all of the features on offer.
Would-be customers are welcome to trial any of the three plans on a 7-day scheme and even after purchase, you are entitled to your money back within the first three months if you aren’t satisfied with the product.

Pricing 

Prices fluctuate depending on the plan and the length of the term. To enroll on the entry-level package over a three-year period, you would find yourself paying as little as $3.95 per month. Currently, the two more powerful packages are billed with the same pricing structure (just $7.95 per month) but are normally available at $9.95 and $12.95. The minimum contract length is currently set at a single month, though the cost is much higher and customers will incur a $30 activation fee.

Customer Support

Considering IX Web Hosting started in the founders’ lounge back in 1999 and has since grown into an international outfit, you might think that there’s no room left for ‘small company syndrome.’ The customer support model is one area of operation that still feels like a family business, with all agents and operatives incredibly friendly and amicable. Reachable through live chat, telephone or e-mail support; the staff are experts in their area and offer that added touch of expertise to the guides and walkthroughs published on the website.

Reliability

The industry-leading 99.99% uptime guarantee goes someway to demonstrating the reliability on offer from IX Web Hosting. Aside from this outstanding statistic, customers are also eligible for a free trial of the hosting plan; so you can make your own risk-free judgment of whether it’s reliable or not. The vast technology and equipment at IX’s disposal makes a mockery of any possibility of power outages or storms taking your website down. An extended money-back guarantee doesn’t harm the cause either…

Ease of Use

Whilst most hosting providers opt to utilize the industry-leading cPanel software to allow customers to control their websites, IX Web Hosting has decided to design and develop its own version. Offering a gentle learning curve and a considerable toolkit, users can look forward to curbing their disappointment. With the aforementioned customer support team behind this software, it’s just as easy to use and abuse as any other online control panel.

Bottom Line

IX Web Hosting represents one of the best-rounded hosting providers on the market. With clients from Canada to Canberra, it’s not difficult to see why the company has been so successful in its 15 year tenure.

 

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