Hostmonster Review: Web Hosting Review

Overview

HostMonster is definitely in the more experienced league when it comes to looking at domain hosting companies. Founded in Utah in 1996, HostMonster provides extensive knowledge of the products and services available in the hosting market. This goes hand in hand with the high level of customer understanding and support. The interface in operation is the highly recognizable and user-friendly c-panel control system. The HostMonster shared hosting package allows you to have as many domains as you need without impacting on the speed of a single one of them. The any time money back guarantee is reassuring and the servers in use are high quality and offer the maximum available up time of 99.9% guaranteed.

 

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Features

Domain ServicesHosting Services
FREE DomainUnlimited Disk Space
Unlimited FTP AccountsUnlimited Traffic
Unlimited DomainsUnlimited Email Addresses
Unlimited Sub-domainsFREE Website Builder
Unlimited auto-responderFREE Google Credits
Free search engine submission99.9% Uptime


Hosting Plans

HostMonster has shared hosting plans on offer, which ordinarily would make it the best choice for small Canadian businesses that want to create an online presence, or personal sites for individuals. It is definitely still a great choice for small businesses or individuals, but the larger companies should not rule it out because it can be a useful feature for them too, allowing resources to be focused elsewhere.
A large number of the features (and there are a lot of features available) are provided at the highest capacity or as unlimited. The packages can all be adapted for the needs of your business quite easily. It’s possible to acquire video support for the sites that are using multimedia heavily. All the add-ons being offered, such as shopping cart plug-ins and search engine submission are geared towards boosting your business and this really shows through all the available packages.

Value for Money

HostMonster does not ask for a contract and offers the rarity of an any-time full money back guarantee. The basic shared hosting package cost begins at a relatively low $4.95 / month. This includes a surprisingly high number of tools and features that are offered at an equally surprisingly high amount, including unlimited disk space and traffic. The guidance through your hosting features is easy to follow and made to be user friendly. There are add-ons as well as credits and tips for promotion and marketing in Canada. The servers are updated regularly so you can be sure they have the latest technology. They are also constantly monitored. HostMonster isn’t just providing domain hosting; they are providing an entire experience and network to support the growth of your business. To keep the reputation of your business looking that good, it’s worth every dollar.

Customer Support

The customer support system is designed to take your call to the right person as quickly as possible, using designated numbers for different issues, rather than an operator and a central telephone number. Help is also accessible via the online chat service and of course, email. The specialized queries through the specific support lines are available during standard office hours, but the more general technical support and sales are online and available by phone 24/7. Although it would be useful to have some in Canada, all customer support is based in Utah at the heart of the company. Reassuringly, it is never outsourced.

Reliability & Security

HostMonster manages to combine years of experience with the newest technology, bringing together the best of both worlds to create a really secure system. The up-time guarantee is the highest it can be at 99.9% and the award-winning products are constantly being improved upon so they never get left behind the times. The latest versions of c-panel are offered in a test drive on the website. That allows you to experience the latest developments and allows HostMonster to listen to their clients to see what they like and don’t like about the control panel. The longevity of the company and the approach to maintaining such a high quality service make this a really reliable company.

Bottom Line

HostMonster has mastered the tricky balancing act of utilizing the experience and keeping the reputation of the company, while also making sure the products are fresh and using the latest technology.


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