Fatcow Review: Web Hosting Review

Overview

FatCow hosting has been in the online web services business since 1998, making them veterans and pioneers in the field. The ethos of FatCow appears to be about keeping things simple. There are no complex or confusing prices or extra hidden fees. They provide user-friendly packages and software and a high level of expertise in their customer service. In addition to this, the company really cares about the environment and has just gone completely green, using wind power to provide 100% of the energy for their servers. Don’t worry though, this doesn’t compromise the 99.9% up-time guarantee.

 

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Features

Domain ServicesHosting Services
1 FREE DomainUnlimited Disk Space
FREE Domain TransferIntegrated Google custom search
Unlimited DomainsUnlimited Email Addresses
Unlimited BandwidthFREE Website Builder
Shopping card add-onMultiple Marketing Credits
Custom control panel99.9% Uptime

 

Hosting Plans

Whatever your plan, as a FatCow customer you’re offered a free domain name. There are a large number of unlimited features included, such as unlimited disk space, bandwidth and email addresses. You have unlimited add-ons and sub-domains as well. FatCow offers shared hosting, ideal for small-medium sized businesses and individuals looking to create a freelance online presence or a personal website. FatCow offers one type of account for all customers, describing it as “one serving size”. The 30-day money back guarantee means that you can effectively trial the hosting for a month and if it’s not for you, you’ll get all your hard earned Canadian dollars back!

The control panel is a custom built one rather than the recognizable c-panel but it user-friendly and very easy to navigate. The marketing credits are generous and really helpful for creating a strong online presence right from the off.

Value for Money

FatCow uses the pricing method of giving you a discount depending on how long you want to sign up for. As they only offer one shared hosting plan (which is adaptable to the size and needs of your business of course) they have found a way to ensure you still have a choice about what you want to pay.
The 36-month contract is CA$ 6.99 per month (billed as one payment of CA$ 251.64 for 3 years)
The 24-month contract will cost you CA$ 7.99 per month (billed as one payment of CA$ 191.76 for 2 years)
The 12-month contract costs CA$ 8.99 per month (billed as one payment of CA$ 107.88 for 12 months)

As value for money goes, they are all pretty good – the prices are reasonable and only differ by $1 per month as you go up the scale. The number of add-ons and flexibility, as well as features that are unlimited make it especially good value.

Customer Support

The customer service is highly accessible. The technical support is top notch and the staff members are readily available to help - you can call them on the telephone to ask any questions you may have. They are available 24/7 by email as well or you can use the online chat service via the website.

There are also a number of online tutorials on available. There is an FAQ section that covers most of the initial questions you may have if you’re new to running your own website, so it’s a good idea to check the website first to see if you can find the answer there.

Reliability & Security

FatCow has a 99.9% up-time guarantee, which means that you shouldn’t ever see it go down. It should be accessible to you from the control panel and always ready for any users or customers online. The SSL certificate means that you’ll be ready to support transactions as soon as your site is up and running. The company is also now operating using eco-friendly power. This philosophy of helping the planet shows that they care about more than making money. This is an ethical company and this attitude extends to customers - they use the latest technology and monitor the servers 24/7 to ensure that your data is kept safe.

Bottom Line

FatCow is an ideal option for anyone who wants to use an ethical online host. There are powerful but simple, user-friendly features, a green ethos and excellent customer support.

 

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